Privacy Policy

Effective Date: August 12, 2026

At Candlelight Inn, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, communicate with us, or make a reservation.

Information We Collect

We collect information necessary to provide you with a seamless experience and manage your stay:

• Personal Details: When you make a reservation, inquire about a stay, or contact us, we collect details such as your full name, email address, phone number, mailing address, and payment information.
• Reservation Data: Booking dates, room preferences, special requests, and transaction history.
• Automated & Technical Data: Information collected automatically when you browse our site, including IP addresses, browser types, device information, and site interaction data.

How We Use Your Information

We use the information we collect to:

• Process and confirm your room reservations and payments via our secure property management system (ThinkReservations).
• Communicate important updates, confirmation emails, and information regarding your stay.
• Improve website functionality, customer service, and guest experience.
• Ensure regulatory compliance, fraud prevention, and security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to analyze traffic, enhance navigation, and personalize content.

• Managing Cookie Preferences: We utilize a cookie consent banner (CookieYes) allowing you to manage or customize your cookie choices at any time. You can adjust your browser settings to decline non-essential cookies.

Mobile Data & Text Messaging

We strictly protect your mobile data and communication preferences:

• • No Marketing Shares: We do not sell, rent, or share mobile phone numbers or personal data with third parties, affiliates, or partners for marketing or promotional purposes.

• Essential Sharing Only: Mobile data is shared with third-party service providers only when strictly necessary to deliver operational communications (such as booking updates or arrival instructions) under binding confidentiality agreements.

Data Security

We implement robust administrative, physical, and technical security measures to protect your personal information against unauthorized access, disclosure, or alteration. All online payment transactions and sensitive data transmissions are protected using standard Secure Sockets Layer (SSL) encryption technology.

Digital Accessibility Statement

Candlelight Inn is committed to ensuring digital accessibility for all guests, including individuals with disabilities. We continuously work to improve the accessibility and usability of our website in compliance with relevant standards and guidelines.

If you experience any difficulty accessing content or navigating our site, please contact us directly so we can assist you.

Third-Party Links & Services

Our website may contain links to third-party services, local attraction guides, or external resources. We are not responsible for the privacy practices or content of third-party websites.

Updates to This Policy

We reserve the right to modify or update this Privacy Policy periodically to reflect changes in legal requirements, technology, or operational practices. Any updates will be posted on this page with an updated effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

• Email: [email protected]
• Phone: (707) 257-3717
• Address: 1045 Easum Drive, Napa CA 94558