Hotel Policies

Adults-only Property

Candlelight Inn Napa Valley was developed for an adult clientele seeking a tranquil atmosphere and is therefore unsuitable for children under 21 years old.

Check-In and Check-Out Time

Check-in is at 3:00 pm and check-out is before 11:00 am. Please notify us should you arrive early or after 9pm. 

Guarantee Policy

All reservations must be guaranteed with a valid credit card at the time of booking. A $100 security deposit will be held upon check in, for incidentals.


Unless otherwise specified, a deposit consisting of the First Night’s Stay + Tax will be collected at the time of booking.

Cancellation / Modification Policy

Cancellation and modification policies depend on the hotel rate booked. Please check our rate policy for more information.

No Shows

If you do not cancel your reservation and do not show up, you forfeit the deposit of the First Night’s Stay + Tax. No-show reservations with a balance consisting of multiple nights will be released 24 hours after the arrival date.


Parking is free. 

Early Departure Policy

Early departures will be charged for the full amount of original reservation.

Pet Policy

We are not able to accommodate pets. 


Enjoy complimentary full gourmet breakfast served at our first floor breakfast room from 8:30 am to 10:00 am.

Concierge Hours

Our front desk is open every day from 7:30 am to 10:00 pm.

Occupancy and Local Tax

Transient Occupancy Tax of 15.195% is charged on the room rate only. 

Guest Identification Required

Guests will be required to present a valid credit card and government issued identification at check-in that matches the guest name on the reservation. If you are using a company or other party’s credit card, an authorization form is required and must be on file at time of check-in.

Occupancy Policy

Each room can accommodate up to two people. Only with the exception of Creekside Cottage which can accommodate up to 3 adults when you add our Twin-Size Murphy Bed for an additional $50.


We are a smoke-free property. Smoking is not allowed in any gues-troom, deck, balcony, or public areas. If it is determined that a room is unusable due to smoke damage, a $300 fee will be collected.


Open-flame candles are not allowed. Should any damage occur, you are liable for the entire amount. Safe flame-free candles are available for purchase at the front desk to provide you with a wonderful candle-lit ambiance.


Our Garden View Room is Accessible. Please review all the accessibility features we offer and ensure it is requested at the time of reservation.


Our housekeeping staff will enter daily for stay-over guests (more than one night) to freshen bathrooms, empty trash cans and make the bed. If the “Do Not Disturb” sign is on the door, the housekeeping staff will not enter the room. If any additional amenities are needed, please contact the front desk.